PEOPLE OPERATING GUIDES // RESOURCE 04
Interview Scorecard
Use the same evidence-based criteria for every candidate instead of relying on general impressions.
The people outcome
Use the same evidence-based criteria for every candidate instead of relying on general impressions. The process should be job-related, consistent, documented, and respectful of applicable employment requirements.
Before using this guide
- Confirm the role, manager, policy, decision authority, and records that apply.
- Use consistent criteria while providing reasonable accommodations and following lawful hiring and employment practices.
- Route legal, HR, payroll, benefits, immigration, union, and sensitive employee matters to qualified professionals.
Key checkpoints
- Choose job-related competencies and define strong, acceptable, and weak evidence.
- Use consistent questions while allowing reasonable follow-up.
- Score independently before the interview team discusses the candidate.
- Record concerns about credentials, schedule, safety, communication, and job fit.
Operating sequence
- Set the expected outcome and evidence.
- Explain the process, responsibilities, and timeline to the people involved.
- Use the same forms, questions, standards, and approval path for comparable situations.
- Record decisions and support without storing unnecessary sensitive information.
- Review the result and next development or management action.
Leader review
- Was the standard clear before the evaluation or decision?
- Was the evidence job-related and consistently collected?
- What training, tools, supervision, or process issue also affected the result?
Use boundaryThis resource is a practical operating reference. Follow company policy, customer contracts, licensing requirements, manufacturer instructions, employment requirements, codes, accounting rules, and qualified professional guidance that apply.