Appointment Updates
Share confirmations, reminders, arrival information, and schedule changes.
Use the right message at the right moment
Estimate Follow-Up
Keep estimate communication connected to the customer and proposed work.
Job Status
Provide useful progress updates without exposing internal notes.
Customer Documents
Send approved invoices, authorizations, service summaries, and related documents.
Review Requests
Invite feedback after real completed service activity.
Delivery Follow-Up
Track failed or undelivered messages so the office can respond appropriately.
Protect the customer relationship
- 01Use approved sender information and customer consent.
- 02Provide clear opt-out instructions where required.
- 03Avoid sending sensitive information through inappropriate channels.
- 04Review automated templates for accuracy and tone.
- 05Assign responsibility for failed delivery and customer replies.
NEXT //INTEGRATION QUESTIONS
Review the connection before relying on it
Contact ADMS with the system name, business goal, and information that needs to move so availability and setup requirements can be confirmed.